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Our front office staff is led by our Office Manager, Amber Coelho. Amber has been at BVH since 2000. She knows most of our clients and patients by name and works daily to help improve our hospital and our customer service team. Our rock-solid team of receptionists includes Tracy, Laura, Michele, Jen, and Tasia. They are certainly some of our most valuable employees and help keep our hospital running as smoothly as possible. They are wonderful at handling the unexpected and working with our clients during some of their most difficult life choices. They never have two days that are the same and they strive to meet each challenge they face with a smile and grace.
Hollie Ehrhorn RVT and Melissa Merrill lead up our technical staff. They are very motivated, hard-working, and caring technicians, with more than 25 years of experience between them. Together they help to train and motivate a technical staff that includes Liz (RVT), Katie (RVT), Christina, Ash, Michelle (RVT), Courtney, Joey, Kadie, Bridget, and Stephanie.
Our technical staff is always learning, and strive to increase their knowledge base to best help our furry friends. We currently have five licensed RVTs, Registered Veterinary Technicians; Liz, Hollie, Katie, Michelle, and Shannon. We feel this is an outstanding accomplishment! We serve as an intern facility for technicians in training at Carrington College, so we often home grow our technicians via this program.
We strive to have a friendly, well-educated staff. To accomplish this, our staff has in-house training every other week to keep current on anything and everything related to pet care.